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Please request a reprint by entering your email address here and the reprint will be sent to you in PDF format (to comply with copyright law):

Grandey, A. A., Diefendorff, J. M., & Rupp, D. E. (2013). Bringing emotional labor into focus. In A. A. Grandey, J. M. Diefendorff, & D. E. Rupp (Eds.) Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work (pp. 3-27) New York: Routledge.

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Last Updated: May 7, 2019
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